Leading-Edge Brain & Spine Care
Expert Care for You and Your Family
The Baptist + Semmes Murphey Brain & Spine Network Center of Excellence offers exceptional patient-centered care by top-quality physicians and dedicated nurse navigators who coordinate your care. Our non-invasive treatments can help you get back to life faster with little to no out-of-pocket expenses.
Clinical Excellence
Access to some of the most respected providers in your area, when and where you need them.
Multi-Disciplinary Approach
Primary care providers and physician specialists work together to ensure the highest level of care to meet your needs.
Low or No Out-of-Pocket Expenses
Eligible services are often available with little to no out-of-pocket costs, so you can focus on getting healthy.
Exceptional Patient Experience
A dedicated nurse navigator will guide you through the entire care journey, ensuring a concierge-level experience for both surgical and nonsurgical care.
National Benchmarks
Our patient outcomes are better in every category when compared to regional and national data.
Focus on Conservative Care
We evaluate each patient to create an optimal care plan, with a goal of keeping you out of surgery if there are appropriate nonsurgical treatments that could provide a better outcome.
What to Expect as a Patient
Concierge Service: The Nurse Navigator Team
Our nurse navigators will guide patients and caregivers through appointments and procedures, creating a seamless experience.
The nurse navigator will help you find a Brain & Spine Network provider to conduct your clinical evaluation. When that vital step is completed, the nurse navigator will also assist with scheduling appointments, making travel arrangements, coordinating aftercare and follow-up appointments and connecting patients and caregivers to educational and other resources along the way.
Throughout the process, the nurse navigator will also serve as a liaison between patients, caregivers and providers to help you understand each step of your care, keep you apprised of progress and ensure that your questions are answered.
Services
The Brain & Spine Network is a collaboration between Baptist Memorial Health Care and the Semmes Murphey Clinic, two of the region’s most trusted health care providers. Our team of physicians is committed to delivering excellent care, reducing your pain and improving your quality of life. We are also deeply invested in making sure you and your caregivers are active in your care and have a clear understanding of your treatment plan.
The following services or procedures may be eligible for this program. Eligibility is determined during your clinical evaluation.
Conservative care management: Nonsurgical management of spine and neck pain.
Surgical evaluations: Patients recommended for surgery will meet with our providers to determine the appropriate plan of care.
Interventional pain management: Nerve blocks may provide relief for many patients and help them avoid surgery.
Physical therapy: We offer both general physical therapy and post-operative physical therapy treatment at conveniently located facilities throughout the region.
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What is the Brain & Spine Network Center of Excellence Program?
This medical program is offered through an employer’s benefits program and offers eligible participants access to Center of Excellence facilities and providers for neurologic and spine procedures. Patients benefit from a dedicated network of providers committed to preventive care, wellness and ongoing care navigation and support.
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Will I be charged for services provided through the center of excellence?
If the patient meets the clinical requirements and is eligible for the program, there may be little or no out of pocket expenses. The Center of Excellence physician will determine clinical eligibility. Any services that do not meet the clinical requirements will be billed to the patient’s primary insurance, and the patient will be responsible for co-pays and deductibles.
Please check your health care benefits information or contact your employer’s benefits representative.
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How do I enroll in the plan?
For more information and to enroll in the plan, please contact the Baptist-+ Semmes Murphey Brain & Spine Network Center of Excellence program by calling 901-227-8927, Monday through Friday, 8 a.m. to 4 p.m.
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How do I qualify for these services?
If your employer has enrolled with the Baptist + Semmes Murphey Brain & Spine Network, you may be eligible for these services. Please check your health care benefits information for details about your benefits or contact your employer’s benefits representative.
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Who confirms that I am eligible for the program?
Your clinical eligibility is determined by the Baptist + Semmes Murphey Brain & Spine Network physician(s) after a complete review of your medical records and an initial evaluation. It is important to remember that not all neurosurgical procedures are included in this program. Your provider, along with the nurse navigator, will be able to provide additional information about your specific diagnosis.
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What do I need to give to my provider to access these services?
Contact the nurse navigator to begin your journey with Baptist + Semmes Murphey Brain & Spine Network. Our nurse navigator team will schedule your appointment. Please have your primary insurance information available when you call. If you’re already enrolled, welcome!
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Can I choose my own doctors or hospital for the services covered by the program?
No. Baptist + Semmes Murphey Brain & Spine Network includes a select group of physicians and facilities that specialize in the care that you need. Your care team will provide you with personalized, high-quality care to accommodate your needs and lifestyle.
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If I need surgery, will I receive follow-up care?
The hospital where your surgery was performed will develop your post-surgery care plan. This plan will include written instructions about self-care and how to contact your surgical team. The hospital and your nurse navigator will work with you to schedule your first follow-up appointment and coordinate home care as necessary.
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Do I need to submit claims to my current health insurance?
No. You do not need to submit claims for services and procedures covered by Baptist + Semmes Murphey Brain & Spine Network. For any services or procedures not covered by this program, we will submit claims to your health insurance.
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I have a question about the Baptist + Semmes Murphey Brain & Spine Network Program that is not answered here. How can I get more information?
We’re happy to answer your questions. Please contact the Baptist + Semmes Murphey Brain & Spine Network by calling 901-227-8927, Monday through Friday, 8 a.m. to 4 p.m.