Contact Baptist Memorial Health Care

Corporate Headquarters

350 North Humphreys Boulevard
Memphis, TN 38120
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If you want to report an issue or violation

At Baptist, we’re committed to providing quality patient care ethically and with integrity. If you suspect that a person is violating the law, a regulation or Baptist’s Standards of Conduct, or is committing an act of patient abuse, please call the Baptist TIPS Helpline/Hotline at 877-BMH-TIPS to report it. You can also report incidents anonymously using our Baptist TIPS online form.

Baptist Memorial Hospitals are accredited by the Joint Commission and are committed to providing high quality care and patient safety at all times. If you have concerns about the quality of care and/or patient safety provided in this organization that have not been resolved through the organization's administration, please feel free to contact Joint Commission:

• At Joint Commission's Report a Patient Safety Concern or Complaint page
• By mail to:
  The Office of Quality and Patient Safety (OQPS)
  The Joint Commission
  One Renaissance Boulevard
  Oakbrook Terrace, Illinois 60181

To report suspected fraud and/or abuse for a Medicare patient with traditional Medicare coverage, please contact 1-800-HHS-TIPS (1-800-447-8477).

To report suspected fraud and/or abuse for Medicare patients covered by Medicare Advantage, please contact 1-800-MEDICARE.

Medical Records

If you are a patient

To get a copy of your medical records or release your records to a third party, complete this form and send or take it to the Baptist location where you were treated.

Patient Directed Request for PHI Download 88k

If you are requesting medical records for a patient

Have the patient complete this authorization form and send or take it to the Baptist location that provided treatment. Read additional instructions and location information (PDF).

Authorization to Release Protected Health Information Download 108k

Services

To learn about Baptist Services in your area, visit Services or call 1-800-422-7847.