NEA Baptist receives Human Experience Guardian of Excellence Award


JONESBORO, Ark., –NEA Baptist Memorial Hospital is a recipient of Press Ganey’s Human Experience Guardian of Excellence Award for Employee Experience.

This award recognizes hospitals that perform in the top 5% of health care organizations for patient experience, patient or physician engagement or clinical quality performance during a year’s time.

“Our team members impact the lives of our patients every day,” said Sam Lynd, CEO and administrator of NEA Baptist. “These accolades reinforce the fact that we have the right people and tools in place to provide the best patient care our region has to offer.”

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

NEA Baptist Health System comprises NEA Baptist Clinic, NEA Baptist Memorial Hospital and NEA Baptist Fowler Family Center for Cancer Care. The 228-bed hospital offers cancer care, heart care through the Heart Center, labor and delivery services through the hospital’s Women’s Center, as well as a number of inpatient and outpatient services, emergency care, and surgical services, such as weight loss surgery, neurology, respiratory care and pulmonary rehabilitation. NEA Baptist Clinic has more than 110 physicians practicing in more than 35 specialties and offering a wealth of services, from pediatrics to orthopedics. For more information about NEA Baptist, please call 870-936-1000 or visit