Baptist Medical Group-Jackson receives Human Experience Guardian of Excellence Award


JACKSON, Miss. –Baptist Medical Group-Jackson is a recipient of Press Ganey’s Human Experience Guardian of Excellence Award for Patient Experience.

This award recognizes hospitals that perform in the top 5% of health care organizations for patient experience, patient or physician engagement or clinical quality performance during a year’s time.

“Baptist Medical Group-Jackson is honored to receive this recognition from Press Ganey, as it demonstrates our team’s commitment to providing high-quality care to our patients and community,” said Brad Beattie, COO of Mississippi Baptist Medical Center and Baptist Medical Group-Jackson.

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

In 2022, Mississippi Baptist Medical Center was named the No. 1 Hospital in Mississippi by U.S. News & World Report for the fourth year in a row. The hospital was also recognized with the Platinum Performance Achievement Award by the American College of Cardiology for its care for heart attack patients and earned an “A” rating from Leapfrog Hospital Safety Grade.