Baptist Collierville receives Human Experience Guardian of Excellence Award for patient experience


COLLIERVILLE, Tenn., –Baptist Memorial Hospital-Collierville is a recipient of Press Ganey’s Human Experience Guardian of Excellence Award for patient experience.

This award recognizes hospitals that perform in the top 5% of health care organizations for patient experience, patient or physician engagement or clinical quality performance during a year’s time.

“Baptist Collierville is honored to receive this recognition from PressGaney,” said Lindsay Stencel, administrator and CEO of Baptist Collierville. “Our team works hard to take care of our patients, and this award highlights their continued dedication.”

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

Baptist Collierville opened its doors in May 1999. With all the amenities of home, this full-service hospital sits on a 75-acre park-like campus and features extra-large patient rooms and a walking trail. Medical services include a full-service emergency room, inpatient and outpatient rehabilitation, inpatient and outpatient surgery, an ICU, inpatient and outpatient diagnostics, the Baptist Sleep Disorders Center, outpatient women’s services and 81 licensed beds.